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Articles

Can I pay via Check? We do not accept checks at this point in time. Views: 261

Can I receive a printable invoice for my payments? Yes, you can do this in the billing system. From there you can view, print and pay for any... Views: 252

Changing Credit Card and Billing Details To change the credit card used to pay for your hosting or to update your billing details please... Views: 267

Do you accept Paypal? Yes we do... as a matter of fact PayPal is our preferred merchant service. Views: 249

How can I cancel my account? You have to options:1. Login to your Contro Panel at HostSupra.com:Click on My Hosting... Views: 254

How can I pay? We currently accept payments via Paypal and credit card, as accepting checks often results in... Views: 253

How do I order more bandwidth? You can order extra bandwidth by sending a ticket to our BILLING department or directly via our... Views: 271

How do I order more storage space? You can add additional storage space to your account at any time by sending in a support ticket... Views: 266

How do I update my billing information? Please refer to our "Welcome letter" for the correct billing system URL. You can do so... Views: 254

How do I upgrade my account? Almost any upgrade to your account can be made instantly by our billing department. When... Views: 273

How will I be charged if I upgrade or downgrade? There is no extra fee for upgrading, or downgrading, a package. The only difference is in the... Views: 261

I got incorrectly billed. Help! If you believe you were incorrectly billed, please submit a ticket to us explaining what you... Views: 281

Is there a minimum time contract/commitment required? You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there... Views: 260

What if my site breaks your Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,... Views: 285

What is your cancellation policy? "If I cancel my account with more than 1 year left on a 2 year agreement, will I get... Views: 238

When is my payment due? The first payment is due at the time your Activation Letter is sent (including services such as... Views: 258

Why was I charged this? If you were charged an additional fee, there's a good reason. It may be that your credit card was... Views: 269