The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
A brief look into the Webmail packages offered...|
We provide you with the ability to not just have an email address, but we also provide three...
Can email account users change their own passwords?|
Yes. Users can change their own email password by logging into their webmail account...
Can I change my own MX Records?|
Yes! Our control panel system allows you to define your own MX Mail Records instantly! Simply...
Can you forward all my email to a separate email address? If so, how do I do it?|
Yes, we can forward all your mail to anywhere you like using the control panel. Just login and...
Do I have to give all my email accounts access to cpanel? How can users access webmail without going through cpanel?|
Your users do not have to go through Cpanel.If you domain name has propagated, use...
Do you support Everyone.Net & BigMailBox.com?|
Yes! To change your MX records simply login into your control panel and click the appropriate...
Do you support IMAP?|
IMAP stands for Internet Message Access Protocol. IMAP is a method of accessing electronic mail...
How come I can't send mail?|
First, your domain name must be resolving to our name servers. Then use...
How do I block SPAM messages?|
You can stop spammers using various different spam filtering systems which is located within your...
How do I change my email password?|
To change the password associated with individual email accounts, login to your CPanel Control...
How do I check my e-mail through a web browser (webmail)?|
Login to http://www.your-domain.com/webmail/Use your username and password which was supplied to...
How do I check my email through Eudora or Netscape Mail?|
Make sure you are using an account that you created through your mail manager section of your...
How do I check my emails?|
You can use any email clients (ie. Outlook, Eudora etc..) or our Web Based Mail.
How do I create additional POP accounts and email forwarding?|
This can be done via your web control panel. Once you login, click on "Email ->...
How do I modify an MX Record?|
MX Records (or mail exchange records) are special server settings that help to control the...
How do I set up my email in Outlook Express? (text-only)|
The following is a walk-through for setting up Outlook Express.Go to 'Tools' -> 'Accounts...'...
How do I setup an Email account with Outlook Express?|
If you would like to add an e-mail address to Outlook Express, follow the procedure below. You...
How do I setup Auto Responders?|
What is an Email Auto Responder?Email auto responders will automatically send a customized auto...
How do I tell if my ISP is blocking my outgoing mail?|
It is becoming more common that ISPs are blocking port 25 (SMTP port) forcing you to use their...
How do I use SSL to setup my email?|
Set your mail server to the host name for SMTP/POP3/IMAP (instead of domain.com) and then make...
I have a mailing list, how many emails can I send out?|
Yes. There is a limit of a few hundred recipients per mailing on email sent via our shared...
I need to share larger than 5MB binary files, what can I do?|
If you need to share binary files which are larger than the 5MB-5.5MB size supported as email...
I still can't send email. What's wrong?|
Our SMTP servers are configured as secure relays. This means that you cannot simply reference...
Is my Email setup?|
Your master mail account is automatically setup. Your username, password, and mail server...
Is there a mailbox storage limit?|
You can define the mailbox storage space and limit by logging into your webmail interface or via...
Setting up Catch All Email...|
It appears pretty simple, but read through this documentation, as this controls much more that...
Spam Assassin Explained, what is it? how do you use it? and more!|
What is Spam Assassin? Spam Assassin is a e-mail spam filtering system that sits side by side...
View email headers|
Below are the various popular email client software packages and the instructions for viewing...
What are my POP and SMTP settings?|
mail.yourdomain.comNote: Please replace "yourdomain.com" with that of your actual...
What can I do to reduce the amount of spam email I get?|
1. NEVER click on an "unsubscribe" link on spam. That only serves to confirm that...
What do I use for my SMTP?|
You can use "mail.yourdomain.com" or your dialup ISP for the SMTP.
What is E-mail Forwarding and how can i use it?|
Email forwarding let's you forward email sent to an addresss to another address or multiple...
What is the difference between POP3 and Forwarding?|
POP3 is where you store your e-mail on our mail server. You then configure your mail client (for...
What is the maximum email message size?|
Our email system currently supports a maximum message size of 5MB. This limit was established on...
What is your policy on SPAM?|
We take a very dim view of SPAM. It is one of the most annoying things encountered on the...
Why do I get a CONNECTION NOT ALLOWED|
You need to login to your pop account and check your mail first. The server has anti-spam...
Why do I get this error? Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B|
You may receive this error in your email client settings at some point. In Outlook this is a bug...
You offer unlimited e-mail aliases, what does that mean?|
Unlimited E-mail aliases means that you can use firstname.lastname@example.org as your email address....